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Shanna Johnson – Building Your Team-Building Skills

Shanna Johnson

Vice President, Clinical Quality Analytics and Improvement
Trinity Health
Livonia, MI

Building Your Team-Building Skills

Occasionally during team meetings, I “check in” by going around the table and asking each team member to answer how they are feeling about work on a 3-point scale (i.e., whelmed, overwhelmed, underwhelmed).  It serves to create awareness for me as the leader of where I may offer support or shift work; in order to create more balance or satisfaction.  It also validates how each person is feeling and affords all of us an opportunity to discuss challenges in the environment.  I oftentimes walk away with barriers to remove or feedback to take to others.