Senior Quality Improvement Manager
Lorie Thibodeaux, MHA, ITILv3, HACP, CPHQ is a Quality Improvement Leader who has demonstrated extensive experience in healthcare quality, research, process improvement, and program development. She joined Parkland during the Corporate Integrity Agreement (CIA) and led enterprise-wide projects, executive project meetings with board of managers, leadership, department heads, providers, and other clinicians to discuss strategic goals. Additionally, she worked on process improvements and successfully closed the CIA. Building a safety culture and teamwork centered community in a high-risk environment is no easy task. During this time, Lorie was instrumental on critical projects to the success and sustainability required through the journey towards building trust by eliminating fear, examining close calls and errors, and unsafe conditions. As a Senior Manager, Performance Improvement, Lorie demonstrates strong motivation and leadership to help drive our organization into being a safer place. She also has developed an Employee Resource Group for Women at Parkland Health & Hospital System.
Lorie holds an MHA from University of Missouri-Columbia, a Bachelor of Science from Spring Hill College, and holds certifications in Information Technology Infrastructure Library (ITILv3), Health Accreditation Certification Program (HACP) and Certified in Professional Health Quality (CPHQ). She is also an alum of the Institute for Diversity Summer Enrichment Program (SEP).
Lorie has a strong passion for not only improving patient safety and quality of care, but also strongly supports initiatives around health equity. In Lorie’s free time, she enjoys making an impact in the Dallas-Fort Worth community. She is the founding DFW Chapter President for the National Association of Latino Healthcare Executives (NALHE DFW). She serves on the ACHE Diversity Committee and is the Program Planner for the Women Healthcare Executive Network (WHEN ACHENTX). She also is an active participant of National Association of Health Services Executives (NAHSE). In addition, Lorie actively works with several charity organizations and enjoys mentoring others in her free time. Lorie is a native of New Orleans and is the first generation born in the United States on her mother’s side. Her mother emigrated from Panama City, Panamá.